Terms & Conditions

Effective Date: January 1, 2026

Welcome to Lucida. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before submitting a booking request.

Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

Our Services

Lucida provides transportation services across Egypt, including airport transfers, business transfers, family transfers, and transportation for special events.

Submitting a booking request through our website does not guarantee a confirmed reservation. All bookings are subject to availability and confirmation by our team.

Booking Requests

When submitting a booking request, you agree to provide accurate and complete information.

Lucida reserves the right to contact you to confirm or clarify any booking details before providing the service.

Pricing

Final pricing may vary if the booking details change, including but not limited to pickup location, destination, travel schedule, vehicle selection, passenger count, or luggage requirements.

Cancellations

If you need to cancel or modify your booking request, please contact Lucida as soon as possible.

Cancellation and modification requests are subject to our operational availability and internal policies.

Customer Responsibilities

Customers are responsible for:

• Providing accurate booking information.

• Being available at the agreed pickup location and time.

• Respecting the vehicle and driver throughout the journey.

• Informing Lucida of any special travel requirements before the trip.

Service Availability

While we strive to provide our services as scheduled, Lucida reserves the right to modify, reschedule, or cancel a booking due to circumstances beyond our reasonable control, including severe weather, road closures, traffic conditions, vehicle issues, or other unforeseen events.

Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is the property of Lucida unless otherwise stated. No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

Lucida is committed to providing reliable transportation services. However, we are not liable for delays or service interruptions caused by circumstances beyond our reasonable control, including traffic congestion, weather conditions, accidents, government restrictions, or other unforeseen events.

Third-Party Links

This website may include links to external websites for your convenience. Lucida is not responsible for the content, accuracy, or privacy practices of those websites.

Changes to These Terms

Lucida reserves the right to update or modify these Terms & Conditions at any time. Any changes will become effective immediately upon publication on this page.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us using the information provided on our Contact Us page.